Commercial Manager

About us

Vantify are leading the way in revolutionising integrated compliance software, services and intelligence solutions. With a mission to help clients enhance visibility, increase productivity and reduce risk, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes & facilities management.

Our dedicated team of professionals combine deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards.

Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. Vantify are not just your safety partner but also your pathway to success.

About the role

We are looking for a dynamic Commercial Manager to lead cross-functional projects, sharpen our go-to-market operation, and help align Marketing, Business Development and Client Success as one team. Reporting to our Chief Commercial Officer, you’ll be responsible for streamlining our revenue operations and supporting our Commercial teams to work effectively; ultimately enabling us to optimise opportunities and maximise revenues.

To be successful as our Commercial Manager, you will need to build great relationships with colleagues and clients and therefore travel to our offices and client sites will be required.

What you’ll be getting up to

• Commercial management and analysis
  • Support the running of quarterly review meetings between the Commercial and Executive teams. In particular, this role will report back to the business on reasons for losing pitches and provide competitor insights.
  • Contribute to the annual budgeting process, and any reforecasting processes throughout the year.
  • Support discussions around pricing for enterprise deals on a case-by-case basis.
  • Support the CCO with the administration and promotion of Vantify Rewards, ensuring the most efficient process possible while also ensuring all colleagues are contributing to our growth.
  • Evaluate and contribute to the implementation of new tools in the Vantify tech stack.
  • Support the development of partnership arrangements as necessary.
  • Support the CCO and Commercial leadership team on discrete projects as required.

• Go To Market operations
  • Review and support the end-to-end go-to-market process, identifying friction points and leading improvements across Marketing, Business Development and Client Success.
  • Coordinate cross-functional launch plans for new products, ensuring messaging, timing, and client communications are aligned.
  • Own Vantify’s template proposal documents, ensuring they are compelling, accurate and drive conversions.
  • In collaboration with the product team, ensure Demo systems are compelling and drive conversions.
  • Own the Testimonial & Case Study tracker, ensuring an accurate source of client-approved testimonials are available for use by the Marketing and Business Development teams. Work with the Content Manager to sensibly prioritise the production of new testimonials and case studies which are aligned with the growth plan.
  • Chair monthly calls between Product, Business Development and Marketing to review recent and upcoming product upgrades and then work with the Marketing team to create release notes including compelling copy and visuals. To facilitate this, this role will be the owner of the Software Enhancements page on vantify.com – responsible for the content of that page but working widely to ensure high priority software enhancements are suitably communicated to our audience.
  • Support the Business Development team by considering valid requests for new collateral/Go To Market materials and then work across the business to support their creation.
  • Build and maintain a Tender Library on Vantify SharePoint, helping the business to more efficiently respond to tender opportunities.
  • On an ad-hoc basis, liaise directly with prospective or new clients to seek their reflections and insights on the sales and mobilisation processes, to identify areas of improvement.

• CRM management
  • Chair recurring SteerCo meetings, ensuring that Group prioritises the most pressing tasks and that improvements to the CRM are well communicated to all stakeholders.
  • Work closely with the CRM Manager to simplify every area of Salesforce, helping to ensure high quality user adoption.
  • Own and standardise dashboards on a role-by-role basis.

• Project delivery
  • This role is expected to spend around 40% of the available time either leading or supporting key commercial projects. As of September 2025, such projects include:
    • Upgrade of product messaging.
    • Review of product pricing and tiering.
    • Implementing ActiveCampaign, a marketing automation platform.
    • The successful launch of two critical products within the Vantify Ecosystem.
    • Creating a link between Salesforce and our invoicing system, to improve our insights and greatly improve the sales commission process.
    • Migrating client data into Salesforce, including renewal information.

What we're looking for

The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation.  

In order to excel in this role you need…

• To have done this before – you have experience in a B2B commercial, operations, or go-to-market role, ideally within a SaaS or technology-led business
• To be curious and analytical – you can demonstrate an ability to analyse commercial performance and extract insights from CRM and financial systems to inform decision-making
• To have hands-on experience with Salesforce (or equivalent CRM) – you are comfortable managing dashboards, process improvements, and adoption initiatives
• To be commercially savvy – you have a practical knowledge of commercial operations and strategy, you understand our market and how to make strategic decisions that lead to success and profitability
• To be super organised – you can spin many plates, managing multiple priorities without compromising quality and always paying attention to the detail
• To be proactive – you take accountability for tasks and outcomes, identifying potential problems ahead of time and focussing on solutions to resolve them effectively
• To be a great communicator – you are confident communicating in multiple settings including with C-suite
• To bring people together – you can influence without direct authority, and you collaborate across the division leaning on the expertise of others and creating competent cross-functional teams
• To be resilient – you may experience setbacks or resistance, you’ll continue to drive changes, learning from experiences and adapting quickly
• Previous involvement in RevOps or Commercial Operations roles a strong advantage

Why join us?

We put people first—whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way.

Our benefits

We aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer:

• Salary: £45,000 per annum. In this role you will also receive a car allowance of £5,500 per annum.
• Location: Predominantly work from home with occasional travel to our offices and client sites
• Working Pattern: 37.5 hours per week from 9am – 5:30pm, Monday to Friday
• Annual Leave: 25 days holiday in addition to usual bank holidays.
• Wellbeing – Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programme
• Financial – Salary sacrifice pension scheme and exclusive shopping discounts through MyVantify our benefits platform
• Family – We enhance statutory entitlements for family leave policies, regular opportunities to support our charity partner – Mind, you'll be covered by our group life insurance for 3 x your annual salary and we offer a one-off 2 week period of paid leave for a life event when you complete 5 years of service
• Community – Volunteer days and religious holiday swaps
• Social – We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work
• Development – We’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library

Contact information

Steven Smith